Privacy Policy
A Legal Disclaimer
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Last updated: October 2025
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Green Heart Oak Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.greenheartoak.co.uk or contact us through our enquiry form. By using our website, you agree to the practices described in this policy.
Information We Collect
When you contact us or use our website, we may collect personal information such as your name, email address, phone number, and any details you include in your message. We also automatically collect certain technical data, including your IP address, browser type, and how you interact with our website. This data helps us improve our site and user experience.
How We Use Your Information
We use the information you provide to respond to your enquiries, provide customer support, and manage our relationship with you. We may also use it to improve our website, ensure compliance with legal obligations, and maintain the security of our systems. We do not sell, rent, or trade your personal information to third parties.
Data Storage and Security
Your information is stored securely through Wix, our website platform provider. Wix uses industry-standard security measures to protect personal data from unauthorised access, disclosure, or misuse. While we take all reasonable steps to safeguard your data, no online transmission is completely secure, and you share information with us at your own risk.
Sharing Your Information
We may share your information only with trusted service providers, such as Wix, that help us operate our website or provide services to you. These providers are required to keep your data secure and use it only in accordance with our instructions. We may also disclose information if required by law or to protect our rights and safety.
Cookies
Our website uses cookies to enhance your browsing experience and collect analytics about how visitors use our site. Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings, but please note that some features of the website may not function properly if you do so.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access the personal information we hold about you, request correction or deletion of your data, withdraw consent (where applicable), and lodge a complaint with the Information Commissioner’s Office (ICO).
If you wish to exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Green Heart Oak Ltd
Email: contact@greenheartoak.co.uk
Website: www.greenheartoak.co.uk